Legal & Compliance Statement

1. Company & Brand Information

CyraTok (Official site: https://cyratok.com) is an independently developed, legally owned, and fully operated software platform under Hong Kong Ocean Technology CO. LIMITED.

Our official brands include:

  • CyraTok – Specialized software for video and photo shooting & editing for photo booths

  • FROECTRY – A hardware brand offering photo booth machines and accessories

Our company is legally registered in Hong Kong, operating across cross-border e-commerce, export trade, software development, equipment manufacturing, and global distribution.

Company Registration Information:

  • Company Name: Hong Kong Ocean Technology CO. LIMITED

  • Registered Address: Room 1508, 15th Floor, Prosperity Centre, Phase 2, 625 Nathan Road, Kowloon, Hong Kong

  • Registration Number: 3348642

Official Websites:

2. Software Legality & Intellectual Property

The CyraTok software is fully designed, developed, tested, and maintained by our in-house technical team and is protected by comprehensive intellectual property rights.

Main features include:

  • Video recording and editing

  • Real-time filters, stickers, special effects, and custom frames

  • Multi-language support and cloud-based configuration

We hereby certify that:

  • The software is legally developed with no unauthorized third-party code

  • It contains no malware, auto-renewal traps, or hidden charges

  • Continuous technical support and updates are provided

  • All user data is used solely for software service purposes and will never be sold, leaked, or misused

3. Hardware Product Compliance (Photo Booths & Accessories)

All FROECTRY-branded hardware, including:

  • 360 photo booths, iPad selfie booths, mirror booths

  • Controllers, motors, LED lights, power modules

  • Mobile/iPad mounts, support poles, protective cases, flight cases, etc.

...are manufactured under a strict quality management system by authorized factories and comply with multiple international standards:

✅ CE (European Union Safety)
✅ FCC (U.S. Federal Communications)
✅ RoHS (Restriction of Hazardous Substances)
✅ ISO9001 (International Quality Management)

All devices fully meet international export and customs regulations, and have passed relevant compliance inspections. Certification documents and test reports are available upon request.

4. Cross-Border Trade & Export Compliance

Our company holds valid export qualifications and is authorized to sell and ship products legally to regions including North America, Europe, Southeast Asia, and the Middle East.

We cooperate with trusted logistics providers such as DHL, UPS, FedEx, ensuring:

  • Smooth customs clearance

  • Trackable shipping status

  • Transparent and secure deliveries

5. Quality Assurance & After-Sales Service

All products undergo rigorous testing and quality control prior to shipment. We are committed to delivering high-performance, reliable equipment.

Customers are entitled to:

  • Official warranty coverage (see warranty policy)

  • Free technical consultation and remote support

  • Rapid replacements for qualified issues (e.g., non-user-induced defects reported within 7 days)

We strive to provide dependable post-sale support for customers worldwide.

6. Intellectual Property Protection Statement

All designs, software code, and technologies related to CyraTok and FROECTRY are protected under international intellectual property laws.

  • Any unauthorized use, copying, reverse engineering, or distribution is strictly prohibited

  • Legal action will be taken against any violations or infringements

7. Certification Marks & Documentation

All certified products carry appropriate labels, including:

  • CE, FCC, RoHS, and ISO marks

  • Original factory serial numbers and tracking information

Digital or printed certification documents, customs declarations, and compliance reports are available upon customer request.

8. Data Privacy & Regulatory Compliance

We strictly follow global data protection standards, including the EU General Data Protection Regulation (GDPR).

  • All websites and platforms are secured with full-site SSL encryption (HTTPS)

  • User information is only collected for order processing and customer service

  • No data is ever shared, sold, or disclosed without explicit user consent

Users may request to access, update, or delete their personal information at any time.

9. Disclaimer

We shall not be held liable for losses or malfunctions resulting from:

  • Improper installation or unauthorized modifications by customers

  • Accidental damage or force majeure events (e.g., natural disasters, logistics delays)

  • Use of incompatible third-party components or unauthorized software

Nonetheless, we will do our best to assist and guide customers in resolving any issues encountered.

10. Payment Security & Transaction Integrity

To ensure safe and secure payments:

  • All transactions are processed through SSL-encrypted connections

  • We use reputable, globally certified payment gateways, including Shopify, PayPal, and Stripe

  • We never impose hidden fees or unauthorized renewals

11. Contact & Document Verification

For verification of:

  • Business registration

  • Product certifications

  • Software copyright or license

  • Order authenticity

Please contact us:

Email: FroectryOfficial@gmail.com
WhatsApp: +86 17876348093